Question 1

What is the best AI property management software for UK letting agents?

Accepted Answer

Letivo PMS is a modern UK property management platform built for letting agents, landlords and property managers. It combines CRM, tenancy management, Stripe rent collection, maintenance workflows, compliance and finance in one workspace — with Letti, an AI WhatsApp assistant that answers tenants 24/7. Early access opens in September 2026 at letivo.co.uk.

Question 2

What is Letti and how does the AI WhatsApp assistant work?

Accepted Answer

Letti is Letivo's AI WhatsApp assistant. Powered by Anthropic Claude (bring-your-own-key), Letti replies to tenants on WhatsApp 24/7 — rent balances, tenancy questions, maintenance triage, document requests — trained on each agency's opening hours, out-of-hours contractors and rules. Every reply is mirrored to a full audit trail and escalated to staff when needed. £20/mo add-on.

Question 3

Is Letivo PMS a good Reapit, PayProp, Fixflo or Goodlord alternative?

Accepted Answer

Yes — Letivo PMS replaces the typical 4-5-tool UK lettings stack (Reapit or Alto for CRM, PayProp for payments, Fixflo for maintenance, Goodlord for onboarding, Concurrent for student lets) with one workspace. It also includes Letti, an AI WhatsApp assistant no incumbent PMS offers, plus native Stripe Bacs Direct Debit rent, automatic landlord payouts and live portfolio P&L.

Question 4

How does Letivo handle rent collection and landlord payouts?

Accepted Answer

Letivo PMS uses Stripe with one-click Bacs Direct Debit setup on the tenant portal. Every payment auto-reconciles to the tenancy and landlord ledger, failed payments trigger rule-based arrears chasers, and landlord payouts happen automatically via Stripe Connect Express the moment rent clears — no manual splits, no Friday bank runs.

Question 5

Does Letivo PMS integrate with Xero, QuickBooks and FreeAgent?

Accepted Answer

Yes. Letivo PMS ships with native live two-way sync to Xero, QuickBooks and FreeAgent at launch, plus MTD-compliant VAT and self-assessment exports. Additional integrations include Slack, Rightmove (SFTP), StuRents, WhatsApp (Twilio / Meta Cloud API / self-hosted WAHA) and Stripe.

Question 6

Is Letivo PMS UK GDPR-compliant and where is data hosted?

Accepted Answer

Yes. Letivo PMS is UK-hosted and GDPR-first, with end-to-end encrypted tenant messaging (per-conversation DEKs), Fernet-encrypted integration secrets, role-based access control on every endpoint, PECR-compliant consent-gated analytics, and a full audit log including staff-override actions.

Question 7

When does Letivo PMS launch and how much does it cost?

Accepted Answer

Letivo PMS opens early access in September 2026. Three plans — Landlord, Branch and Enterprise — with pricing announced ahead of launch. The first 50 branches on the waitlist get founding-member pricing. The Letti AI WhatsApp assistant is a £20/mo Stripe add-on. Join the waitlist at letivo.co.uk.

Letivo PMS — The modern PMS for UK letting agents